CLIENTS

• We develop products and services that add real benefits;

• We fulfill our promisses keeping products and services within specifications;

• We reccommend products with good cost/benefit relation, appropriate to each situation;

• We inform how to use our products properly and safely;

• We answer technical questions about our products and their use;

• We register and solve complaints about products and services.


PARTNERS

• We make good use of physical and financial resources, aiming at the objectives of the company;

• We report the results with reports and reliable financial statements;

• We secure strategic information of the company.


STAFF

• We respect the diversity of gender, age, color, race, culture, sexual orientation, religion and politics;

• We recruit, select and promote on the basis of qualification, competence and performance;

• We value human dignity, seeking physical and psycological well-being of all;

• We encourage personal and preofessioanl growth, with understanding and cooperation;

• We ban excessive competition and depreciation;

• We repudiate sexual and moral harassement, and constraint.


SUPPLIERS

• We fulfill contracts, conditions, values and deadlines;

• We priorize suppliers with high ethical standard;

• We value close suppliers that meet our requirements of quality and costs.


COMPETITOR

• We reject bribery and other unfair competition;

• We condemn untrue information.


ENVIRONMENT

• We work with products and manufacturing practices aimed at eliminating environmetal impact.


GOVERNMENT

• We fulfill laws;

• We pay taxes;

• We reject corruption;

• We respect free will in the choice of candidates for public offices.


COMMUNITY

• We keep a transparent communication with communities we participate;

• We discuss and solve community problems;

• We support social and cultural projects and philanthropic entities;

• We encourage our employees to do volunteer work;

• We reject child work.